California Privacy Notice

California Privacy Notice

Last Updated June 2020

This California Privacy Notice supplements the information contained in our Privacy Policy and applies solely to individual residents of the State of California ("consumers" or "you").

Unless otherwise expressly stated, all terms in this California Privacy Notice have the same meaning as defined in our Privacy Policy or as otherwise defined the California Consumer Privacy Act (“CCPA”). As per our Privacy Policy, we do not collect Personal Information from you unless you voluntarily provide it to us. SunLake does not share information with third parties for the purposes of direct marketing, nor do we sell your Personal Information.

SOME DEFINITIONS

“Personal Information” means information that, alone or when in combination with other information, may be used to readily identify, contact, or locate you, such as name, address, email address, and/or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We may also collect Personal Information in the future in connection with surveys, though we do not conduct these at the time of this posting. “Non-Personal Information” means information that does not identify any individual, including, without limitation IP type, IP host address, ISP address, cookie IDs and segment IDs associated with cookie IDs, pages viewed and/or search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics including frequency of messaging and interaction with other users, clickstream data other log file data, or social analytics and tracking measurements. On mobile devices, we may also collect device type, make and model, operating system, carrier, user ID, similar device IDs, and information about the apps you use.

1. COLLECTION, TYPES, AND USE OF PERSONAL INFORMATION

Information we might collect from you is listed in the chart below. For more detail, please refer to Privacy Policy: Section 1 – Collecting Your Information.

CATEGORYSOURCE EXAMPLESSOURCED FROMCOLLECTEDSOLD
Identifiers Your name, postal address, phone number, email address, internet protocol (IP) address, or other similar identifiers You, our business partners, third parties you direct to share information with us, social networks YES NO
California Customer Records (personal info categories listed in California Civ. Code § 1798.80(e)) Contact information and payment information (credit card details or other financial information) You, our business partners and/or affiliates, third parties you direct to share information with us, social networks YES NO
Protected Classification Characteristics under California or federal laws Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). You, our business partners and/or affiliates, third parties you direct to share information with us, social networks NO, unless via employment NO
Commercial Information Shopping, online purchase history, whether you created a consumer or a business account You, your web browser or device YES NO
Biometric Information (per 1798.140 section of the California Consumer Privacy Act of 2018) Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. You NO NO
Internet or Network Activity Information Browsing history, search history, log of customer interaction with website, application or advertisement Your web browser or device YES NO
Geolocation Data Precise location information Your browser or device YES NO
Sensory Data Audio recordings of phone calls with us, where permitted by law You YES NO
Professional or Employment Information Your employment history provided in a resume or application or interview Directly from you, from third parties where you share information with us YES NO
Non-Public Education Information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) Educational history and degree information (applicants) Directly from you, from third parties where you share information with us YES NO
Other Personal Information Social media posts, email contents You, third parties you direct to share information from us, your browser or device YES NO
Inferences Drawn From Other Personal Information Predictions or profiles about your interests and preferences Your browser or device, information generated or derived from your online browsing and usage activity YES NO

 

2. DISCLOSURE OF PERSONAL INFORMATION

As described in Section3 – How SunLake Protects Your Information in our Privacy Policy, we protect your information by not selling it and by employing physical, technical, organizational, and administrative safeguards.

As described in Section 2 – How SunLake Uses Your Information in our Privacy Policy, and in the chart above, we use Personal Information to facilitate and improve our services and communicate with you. We also use information to provide you with our products and services, including to fulfill your quote and order requests or to send you emails. You can opt out of emails in the footer of any marketing email you receive.

As described in Section 4 – SunLake May Disclose Your Information in our Privacy Policy, we may share your information:

  • with our third-party service providers;
  • to comply with legal obligations;
  • to protect and defend our rights and property; and
  • with your permission.

NOTE: We do not rent, sell, share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes. Here are the categories of third parties to whom we disclose personal information for a business purpose:

  • Service providers and advisors that perform services for us, on our behalf, which may include providing marketing and advertising services, providing mailing or email services, tax and accounting services, data enhancement services, fraud prevention, web hosting, or similar services;
  • Product Suppliers who may use the information to fulfill warranty service obligations, product recalls, or perform transaction tracking regarding shipments or leases of supplier products or similar activities;
  • Businesses as needed to provide Services or to fulfill your request or transaction, including, for example, order fulfillment, payment processing, or delivery or shipping services;
  • Ad networks and advertising partners to deliver advertising and personalized content to you on our Service, on other sites and services you may use, and across other devices you may use, as well as provide on behalf of advertising-related services such as reporting, attribution, analytics and market research;
  • Analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve our Service;
  • Social networks for advertising or personalization purposes, or to engage with you.

We may also disclose personal information to other third parties (at your direction or upon your request, or to comply with legal process or contractual obligations), as described in our Privacy Policy.

3. YOUR CALIFORNIA CONSUMER RIGHTS

As a California resident, you may be able to exercise the following rights in relation to the Personal Information collected. Keep in mind that SunLake does not sell your Personal Information.

The Right to Know You have the right to request any or all of the following information (relating to your personal information we have collected and disclosed in the last 12 months), upon verification of your identity:

  • The specific pieces of personal information we have collected about you;
  • The categories of personal information we have collected about you;
  • The categories of sources of the personal information;
  • The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
  • The categories of personal information we have sold and the categories of third parties to whom the information was sold; and
  • The business or commercial purposes for collecting or selling the personal information.
The Right to Request Deletion You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt Out of Personal Information Sales You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future.
The Right to Non-Discrimination You have the right not to receive discriminatory treatment for exercising these rights.

However, please note that if the exercise of these rights limits our ability to process Personal Information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner as previously, such as needing an email to sign into your online account.
“Shine the Light” California residents that have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code § 1798.83).

4. TO EXERCISE YOUR CALIFORNIA CONSUMER RIGHTS

To exercise your California Consumer Rights, please submit a request by:

  • Filling out a California Consumer Rights Request in this form, or
  • Call Customer Service at (805) 372-1867, or
  • Email support@sunlakelighting.com and write “Consumer Rights Request” in the subject line.

We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your SunLake account online, if you have one. We will only use personal information provided in connection with a Consumer Rights Request to review and comply with the request. In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

5. ADDITIONAL INFORMATION

Updates may be made to this California Privacy Notice page. We will change the last updated notice at the beginning of these disclosures. All changes shall be effective from the date of publication unless otherwise provided in this notification.

If you have questions or concerns about this notice and the details herein, or other privacy matters, please send an email to support@sunlakelighting.com.